OUR RETURN & EXCHANGE POLICY

  • If for any reason a customer is interested in returning or exchanging his order or a part of it he must contact INN7's customer care team at info@inn7fashion.com for approval or the return/exchange. Any packages that arrive without getting the approval from the customer service team might not be accepted and sent back to the customer. Any shipping and handling fees that may come up during this process will be charged from the customer.

  • Merchandise must be returned within 14 days of shipping.

  • Merchandise must not be worn, altered, or washed.

  • Merchandise must have all tags attached.

  • Merchandise returned without the original security tag , or damaged security tag, may result in a delayed refund or may not qualify for a refund.

  • Footwear must include the original shoe box in its original condition, without postal labels. Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.

  • Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

  • Cost of shipping and handling of returned items are at the sole responsiblity of the customer. Exchanges will be charged 25 Euro in order to cover re-shipping and handling charges.

  • Final Sale items are Non- Returnable and Non-Refundable.