Frequently Asked Questions
What is your shipping policy?
DHL International Delivery rates are calculated by destination at checkout. Europe is €35 for orders below €400; Greece is €15; Rest of World remains €50. Complimentary delivery is available on eligible orders over €400. Duties, taxes and local fees may apply.
What is your return policy?
We accept returns within 14 days of delivery for unworn items in original condition with tags attached. Please contact us at support@inn7-fashion.com to initiate a return.
Are your products authentic?
Yes. INN7 is an authorized retailer for all brands we carry. Every item is sourced directly from the designers or their official distributors.
Do you offer price adjustments?
If an item you purchased goes on sale within 14 days, contact us and we'll issue a refund for the difference.
How can I track my order?
Once your order ships, you'll receive an email with tracking information. You can also contact us anytime for updates.
Do you have a physical store?
Yes, we have boutiques in Tel Aviv, Israel. Contact us for appointments or visit during opening hours.
