Frequently Asked Questions
HOW DO I MAKE A PURCHASE?
Shopping at inn7fashion.com is easy:
Use the CLOTHING, BAGS, FOOTWEAR and ACCESSORIES links. You can also shop directly from the category or by designer.
Once you have found an item, choose your size and click on the 'ADD TO SHOPPING BAG' button on the product page.
Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page.
Click on 'CHECKOUT' to complete your order.
IS MY PERSONAL INFORMATION KEPT PRIVATE?
WHICH COUNTRIES DOES INN7FASHION SHIP TO?
Inn7Fashion ships to 210 countries worldwide, as listed Here
HOW LONG DOES DELIVERY TAKE, AND HOW MUCH WILL IT COST?
For information on delivery to your destination, view our Shipping Policy
WHAT IS YOUR RETURN & EXCHANGE POLICY?
For information on Return & Exchange, view our Rerurn & Exchange Policy
HOW DO I PAY?
We accpet almost any type of credit card (Visa, MasterCard, AMX, Diners) and secure payment via PayPal and PayPal Express. We also offer a bank wire transfer to our account. For more information, view our Payment terms
HOW DO I KNOW MY SIZE?
Sizes are listed on our website according to the information provided by our suppliers. Simply click on the Size Box to view all available sizes. In order to assist you in picking the right size, you can find our size conversion chart by clicking on the 'View Size Chart' tab on the product page. Please note that sizing may vary by brand, as well as the product itself, and may not fully match the information shown on the chart. This chart is meant as a general guide only. If you are still unsure about an item’s size, please contact our Customer Care team Here so that we can assist you further. If detailed measurements are not already available online, we can email you the information within one business day.
DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
You can shop at inn7fashion.com without creating an account.
However, register with us and you'll be able to enjoy the following benefits:
- Track your orders and review past purchases
- Request a return or exchange directly from your account
- Add sold out items and products you love to your Wish List
- Preview our new collections and register your interest for your favorite pieces through our seasonal Lookbook
- Save your address and card details so you can shop even quicker next time
I'VE FORGOTTEN MY PASSWORD - WHAT SHOULD I DO?
To re-set your password, follow the 'FORGOTTEN PASSWORD' instructions on the LOG IN page. Please note, for security reasons we are unable to send your old password via email.